Join Our Team

We are a Progressive Medium sized Brokerage with most major markets including Lloyds. For over 30 years, Acumen Insurance Group Inc. and its reliable, knowledgeable insurance brokers have been serving Hamilton, Mississauga and surrounding communities by providing a full range of insurance products and services.

Acumen Insurance Hamilton Head office offers a modern office in an ideal location off the Lincoln Alexander Expressway on the Hamilton Mountain.

We also offer full CSR support.

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Commercial TSR

Job Description

TSR will be responsible for processing of endorsements, renewals, certificates of insurance, collection/follow up on accounts receivables and miscellaneous work provided by CSR/Producer.

  • Preferred RIBO licensed
  • Minimum 5 years’ experience in Commercial
  • Experience in Policy Works preferred (but will train)
  • Experience in SigXP preferred (but will train)
  • Must be a team player who is able to work with Producers/CSRs
  • Must also be able to work independently
  • Benefits after 3 month probation
  • RRSP match after 2 years with organization
  • Job Types: Full-time, Permanent
  • Salary: $35,000.00 to $45,000.00 /year

Personal Lines Customer Service Representative (with sales expectations)

Job Description

Personal Lines Customer Service Representative (with sales expectations). MUST BE RIBO LICENSED - Candidate must be RIBO licensed with minimum 5 years experience in servicing or sales of personal lines policies.

  • Minimum 5 years working knowledge of personal lines insurance policies and coverages
  • Must be able to communicate well with customers and company underwriters
  • Service existing personal lines portfolio
  • Quote new business
  • Upsell/Cross-sell of portfolio
  • Process policy changes on insurance company portals
  • Strong attention to detail
  • Must be able to work in fast paced environment
  • Knowledge of SigXP & Applied Rating Services an asset
  • Positive work environment
  • Benefits package (after probation period)
  • RRSP plan available (after 2 years with organization)
  • Competitive & negotiable salary
  • Job Type: Full-time
  • Salary: $45,000.00 to $55,000.00 /year