Join Our Team

We are a Progressive Medium sized Brokerage with most major markets including Lloyds. For over 30 years, Acumen Insurance Group Inc. and its reliable, knowledgeable insurance brokers have been serving Hamilton, Mississauga and surrounding communities by providing a full range of insurance products and services.

Acumen Insurance Hamilton Head office offers a modern office in an ideal location off the Lincoln Alexander Expressway on the Hamilton Mountain.

We also offer full CSR support.

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Commercial Lines Account Manager 

Job Description (Location: Stoney Creek, ON)

 We are currently seeking a dynamic individual to join our Commercial Lines Insurance Service Department as a Commercial Account Manager.

  • Maintain professional relationships with underwriters, co-workers and clients

  • Provide exceptional and prompt service to clients

  • Oversee and maintain a book of business through Producer engagement
  • Analyze client coverage, exposures and loss experience, to determine risk requirements
  • Process new business, renewals and day to day client inquiries
  • Build personalized client relationships through proactive communication
  • Prepare documentation, which includes submissions, proposals, comparison spreadsheets, binders and endorsements
  • Ensure accurate processing of policy documentation
  • Coordinating the discussion of renewal strategies with Producers

Knowledge, Skills & Qualifications:

  • RIBO license
  • 7+ years commercial experience
  • Passion for interacting with clients
  • Technical knowledge of a variety of commercial products
  • Excellent organizational skills
  • A strong attention to detail
  • Excellent verbal and written communication skills
  • Medical Spa Industry experience is an asset but not required.
  • Policy Works experience is an asset but not required
  • Team player

We offer the following:

  • Comprehensive benefits plan
  • Company optional RRSP
  • Education and career development support
  • Continuing education reimbursement
  • Positive work culture and environment
  • Fun team environment with family-like atmosphere